​What data do we collect?

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Foam Fest UK collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

 

How do we collect your data?

 

You directly provide Foam Fest UK with most of the data we collect. We collect data and process data when you:

• Place an order for any of our products or services.

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

• Use or view our website via your browser’s cookies.

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How will we use your data?

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Foam Fest UK collects your data so that we can:

• Process your order and contact you about your order.

• Email you with special offers on other products and services we think you might like.

 

When Foam Fest UK processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

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How do we store your data?

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Foam Fest UK is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Foam Fest UK would like to send you information about products and services of ours that we think you might like.

 

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Foam Fest UK from contacting you for marketing purposes or giving your data to other companies.

If you no longer wish to be contacted for marketing purposes, please email us at info@foam-fest.co.uk.

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What are your data protection rights?

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Foam Fest UK would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Foam Fest UK for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Foam Fest UK correct any information you believe is inaccurate. You also have the right to request Foam Fest UK to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Foam Fest UK erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Foam Fest UK restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Foam Fest UK processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Foam Fest UK transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@foam-fest.co.uk

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Cookies

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Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

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How do we use cookies?

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Foam Fest UK uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in and remembering your shopping basket.

• Understanding how you use our website

 

What types of cookies do we use?

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There are a number of different types of cookies, however, our website uses:

• Functionality –Foam Fest UK uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

• Advertising – Foam Fest UK uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Foam Fest UK sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

 

How to manage cookies

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You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

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Privacy policies of other websites

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The Foam Fest UK website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy

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Foam Fest UK keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 30th August 2019.

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How to contact us

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If you have any questions about Foam Fest UKs privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by email info@foam-fest.co.uk or by post​ Foam Fest UK CIC 9 Lawn Mansions, Normandy Avenue, London, EN5 2HZ

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How to contact the appropriate authority

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Should you wish to report a complaint or if you feel that Foam Fest UK has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office at https://ico.org.uk